PRIVACY POLICY
Last updated: 10th November 2025
KURAI (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with our services.
1. INFORMATION WE COLLECT
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment-related details (processed securely via third-party gateways)
- Device information, IP address, and browser type
- Website usage data collected via cookies, analytics, and tracking tools
- Any information submitted through forms, customer support requests, or email communication
2. HOW WE USE YOUR INFORMATION
Your data may be used for:
- Processing and fulfilling orders
- Providing customer support
- Sending order updates, confirmations, and notifications
- Improving website performance and user experience
- Sending marketing, promotional, or product-related updates (only with your consent)
- Preventing fraud, abuse, or security threats
- Maintaining legal and regulatory compliance
3. SHARING OF INFORMATION
We do not sell or trade your personal information.
However, your data may be shared with trusted third-party partners strictly for operational purposes, including:
- Payment processors
- Shipping and logistics partners
- Website hosting and analytics providers
- IT and support service providers
All third parties are required to protect your information and use it only for the intended purpose.
4. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your personal data.
However:
- No method of online transmission or storage is 100% secure
- We cannot guarantee absolute protection against unauthorized access
You are responsible for maintaining the confidentiality of login details (if applicable).
5. COOKIES & TRACKING TECHNOLOGY
Our website may use cookies and tracking tools to:
- Enhance browsing experience
- Remember user preferences
- Analyze website performance
- Display personalized content or offers
You can disable cookies in your browser settings, but this may affect certain features of the Website.
6. YOUR RIGHTS
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal and operational requirements)
- Withdraw consent for marketing communication
- Opt out of cookies or tracking tools
To exercise these rights, contact us at care@thekuraicollective.com.
7. DATA RETENTION
We retain your information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal, tax, accounting, or reporting obligations
- Resolve disputes or enforce our agreements
8. CHILDREN’S PRIVACY
Our Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe a child has submitted information, please contact us immediately.
9. THIRD-PARTY LINKS
Our Website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
You should review their respective policies before providing any personal information.
10. POLICY UPDATES
We may revise or update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Website indicates acceptance of the revised policy.
11. CONTACT US
For any questions, concerns, or requests regarding this Privacy Policy, reach out to:
📧 care@thekuraicollective.com
📞 +91 9833925192 / +91 9833647255 / +91 9833985889
🕘 Support Hours: 9:00 AM – 5:00 PM (Mon–Sat)